Privacy Policy
Privacy Policy---
The Privacy Policy below governs your ODH account and any information you provide on the ODH website.
A. Overview
B. Information We Collect
C. Our Use and Disclosure of Information
D. Information Security
E. Accessing and Changing Your Information
F. Contacting Us
A. Overview
In order to operate the ODH service and to reduce the risk of fraud, ODH ("ODH" or "we") must ask you to provide us information about yourself. This Privacy Policy describes the information we collect and how we use that information. ODH takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties for their makreting purposes without your explicit consent. However, as described in more detail in Part C below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the OffsiteDataHouse.com website, whether the services are offered by ODH or its subsidiaries.
By accepting the Privacy Policy and User Agreement in your ODH registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the ODH User Agreement. This Privacy Policy was last updated on May 05, 2008.
Please note that your personal information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your country but ODH will hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the ODH service.
Notification of Changes
We may amend this Privacy Policy at any time by posting the amended terms on our site. Except as stated below, all amended terms shall be effective immediatley non member site visitors and members who joined after the posted date. For existing members effective 30 days after they are initially posted on our site.
We will post the amended Privacy Policy prominently on the ODH website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the ODH website at http://OffsiteDataHouse.com at any time for the most current version of our Privacy Policy.
Pages on the ODH website may include links to third party websites. These sites are governed by their own privacy statements, and ODH is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.
A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
B. Information We Collect
Required Information
To open a ODH account, you must provide your name, e-mail address, and demographic information about your company. We also ask you to choose a security question to answer (such as your city of birth or your pet's name) This required information is necessary for us to issue a new password if you forget or lose your password, and to contact you should the need arise in administering your account.
Website Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the ODH site, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the ODH site, the type of browser you use and the times you access our website. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with ODH. We do not track the websites that you visit before or after you leave the ODH site.
Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to recognize you as a ODH user if you return to the ODH site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your ODH account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
We also use longer-lasting cookies to display your e-mail address on our sign-in form, so that you don't have to retype the e-mail address each time when you log in to your ODH account. Our cookie files are encoded so that your e-mail address and other information can only be interpreted by ODH.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from ODH to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
C. Our Use and Disclosure of Information
Internal Uses
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order 1) to provide our services and process your transactions, 2) to provide customer service, 3) to determine your eligibility to receive offers for special features or products, and 4) to improve our products and services.
We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
Disclosure to Third Parties
ODH will not sell or rent any of your personally identifiable information to third parties for their marketing purposes without your explicit consent. ODH will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
We disclose the information we collect, as described in Section B above, to companies that perform services on our behalf . These companies are subject to confidentiality agreements with us and other legal restrictions that prohibit using the information except to market the specified ODH-related products or services, unless you have affirmatively agreed or given your prior permission for other uses.
We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
We share aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in Colorado. However, this aggregated information is not tied to personally identifiable information.
As with any other business, it is possible that ODH in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by ODH, including customer account information, but would continue to be bound by this Privacy Policy unless an until it is amended as described in Section A above.
We share your information with our parent, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.
Our Contacts with ODH Customers
We communicate with users on a regular basis via e-mail and by phone to provide requested services. We use your e-mail address to confirm your opening of a ODH account, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
We also use your e-mail address to send you other types of communications about ODH. You can choose to receive some, all, or none of these communications by contacting us through Customer Support.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
Your Use of Information and Our Services
By entering into our User Agreement, you agree that, with respect to other users' personally identifiable information that you obtain through the ODH website or through a ODH-related communication, you will only use this information for: (a) ODH-related communications that are not unsolicited commercial messages, and (b) any other purpose that such user expressly agrees to after adequate disclosure of the purpose(s).
In all cases, you must provide users with the opportunity to remove themselves from your database and review any information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another ODH user to any third party without our consent and the consent of such other user after adequate disclosure. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access.
ODH does not tolerate spam. Therefore, without limiting the foregoing, you may not add a ODH user to your mail list (email or physical mail) without their express consent after adequate disclosure.
D. Information Security
ODH is committed to handling your customer information with high standards of information security. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes.
The security of your ODH account also relies on your protection of your ODH password. You may not share your ODH password with anyone. ODH representatives will never ask you for your password, so any e-mail or other communication requesting your password should be treated as unauthorized and suspicious. If you do share your ODH password with a third party for any reason, the third party will have access to your account, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by going to http://offsitedatahouse.com and clicking on the "Forgot Your Password?" link. Please also contact us right away as described in Section F below. Furthermore, ODH strongly recommends using different and unique passwords for your OffsiteDataHouse.com and WebDrive accounts.
E. Accessing and Changing Your Information
You can review the personal information you provided us and make any desired changes to such information, at any time by contacting us through Customer Support. You can also close your account by contacting us through Customer Support. If you cose your ODH account, we will mark your account in our database as "Closed," but will keep your account information in our database. However, if you close your account, your personally identifiable informaiton will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.
F. Contacting Us
If you have any questions about this privacy statement, ODH's information practices, or your dealings with ODH, you can call (866) 870-2300 Monday through Friday between the hours of 8am and 5pm MST, or write us at ODH, 1032 1/2 Main Ave, Durango, CO 81301.
With respect to our privacy practices and our compliance with this Privacy Policy, ODH is regulated by the Federal Trade Commission (FTC). You can obtain information about the FTC at http://www.ftc.gov.
